CORE Communication Training

Your people aren't bad at communicating. They're speaking four different languages.

Book a free demo to learn how C.O.R.E Communication Training can help your team communicate with your customers and each other more effectively.

C

Comfort: steady, warm, reads the room before speaking.

O

Optimism: energetic, adaptable, people first.

R

Resolution: fast, decisive, allergic to being stuck.

E

Exactness: thorough, careful, high standards.

SAME PITCH. FOUR LISTENERS.

Trained for each other, and for your customers.

We train your employees to interact with one another more effectively, but we also train them to interact with customers more effectively. Watch what happens when a well-meaning rep gives one pitch to four different people:

Your rep · a C
“We’ll make sure every person on your team feels heard, supported, and cared for.”ONE PITCH, DELIVERED C-STYLE
“Yes! That’s exactly what we need.” ❤ ✓
C
WHAT THEY HEARD“Nice… but where could this take us?”
O
WHAT THEY HEARD“Fluff. Bottom line? Price? Results?”
R
WHAT THEY HEARD“Not one specific. Where’s the data?”
E

One pitch. One delighted customer, and three who heard something else entirely. CORE-trained employees spot which doorway they’re talking to first, then deliver the same honest message through it, with teammates and with customers.

✦✦✦
AFTER CORE TRAINING

Now the same rep reads the doorway first, then delivers the same honest facts four different ways:

Same rep · now CORE-trained
“Every person on your team will feel heard, supported, and cared for.”SAME FACTS: C-STYLE
“Three great ways to begin. Imagine where each one could take your team.”SAME FACTS: O-STYLE
“Ten-minute survey. $3,000 average team. Results in your very next meeting.”SAME FACTS: R-STYLE
“Eleven questions. Six modules. Private results. Every step documented up front.”SAME FACTS: E-STYLE
“Yes! Sign us up.” ❤
“Love it. Let’s start!” ✓
“Done. Let’s go.” ✓
“Precisely right.” ✓✓
C
O
R
E

Same rep. Same facts. Four doorways, four yeses. That’s what CORE training installs: your people hear each pitch land, watch for the response, and adapt the doorway, never the truth.

What working looks like.

Not fewer conversations. The same conversations, landing the way each person can hear them.

Correction without withdrawal

A Comfort employee hears feedback as rejection unless it opens with reassurance. A Resolution employee hears reassurance as stalling. Managers learn which one they're talking to before they open their mouth.

Conflict without escalation

Most team friction is two styles misreading each other as rude. Once both people can name the pattern, the argument usually ends before it starts.

Recognition that lands

Public praise motivates an Optimism type and mortifies an Exactness type. Recognition is only recognition if the person receiving it feels recognized.

What engagement is worth on your payroll.

Gallup measured what engaged teams do differently. Here is that gap, applied to your numbers.

Checked outSomewhere in the middleFully engaged
Annual payroll in scope
$2,600,000
Productivity gap between your team and a fully engaged one, in salary terms
$234,000
Profitability, engaged vs disengaged teamsup to 23% higher
Absenteeismup to 81% lower
Turnover18% to 43% lower
Customer loyaltyup to 10% higher

Differentials are Gallup's top-quartile vs bottom-quartile engagement figures (Q12 Meta-Analysis, 10th edition, 2020), scaled by your engagement rating. They describe what engaged teams do, not what any training guarantees.

Dr. Denim Slade

Built by Dr. Denim Slade.

The CORE framework and every module in the program come from Dr. Slade's work with leaders and teams: a survey that sorts people into four communication styles, and a shared language for feedback, conflict, accountability, and recognition across all four.

Start with yourself. Then bring the team.

An average team (one manager, ten employees, live training) is $3,000 one time.